Support Policy

We are here for you

Support Channels

For any issue related to our services please contact us via:
We will not provide support via Facebook, Twitter, other social networks or chat. Also we do not offer phone support.
We may request you to e-mail us your login details when needed.

Support Hours

Our general support hours are Monday to Friday, 09:30 to 19:30 (GMT+2). During this time, we can generally provide feedback on any support queries within 0 – 24 hours.

Bug Fixing

It is our commitment to fix all bugs as quickly as possible after they are brought to our attention. During our general support hours, we can fix bugs within 0 – 48 hours.
We reserve the right to change or modify the Support Policy without prior notice.